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ADMs: The Invoice You Did Not Expect... and the Airline That Knows You Will Probably Pay It Anyway.
A plain-language guide to Agency Debit Memos: why airlines issue them, GDS malpractice, churning, and 6 practical tips for travel agents using BSP. ADMs cost this industry $150M a year. Yet most agents pay them without checking. Here is the honest picture - from both sides of the airline desk.
George Athanassiou
Jul 1811 min read
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